Privacy Policy

Last updated: 10/10/2026

At Photoshop Pro Help, your privacy is important to me. I understand that the photographs and personal information you share may be private, valuable or sentimental, and I aim to handle them with care and respect.

This Privacy Policy explains how I collect, use, store, share and protect personal information when you visit my website, contact me, submit photographs, request photo-editing services, download resources or interact with other features of my website.

It also explains how long information may be retained, when third-party services may be involved, and the rights you have regarding your personal information.

I aim to handle personal information transparently and responsibly, in accordance with applicable UK data-protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), where applicable.

Who I Am

Photoshop Pro Help is an independently operated photo-editing business based in Essex, England, United Kingdom. I provide professional Photoshop services, including photo restoration, retouching, colour correction, background removal and creative image editing.

Through my website, visitors and customers can learn about my services, request quotations, submit photographs for editing, send general enquiries, access free Photoshop resources and provide customer feedback or testimonials.

I am responsible for deciding how personal information is collected and used in connection with my website and photo-editing services. For these activities, I act as the data controller under applicable UK data-protection legislation.

You can contact me through my General Contact Form or submit a project enquiry through my Hire Me Form.

You can also contact me directly about privacy, personal information or data-protection requests by emailing [email protected].

I may use carefully selected third-party services to support website operation, email communication, payments, file delivery and photo-editing work. Further details about these services and how information may be shared are explained throughout this Privacy Policy.

Personal Data I Collect

When you visit my website, contact Photoshop Pro Help or use my services, I may collect and process certain personal information depending on how you interact with the website and the services you request.

Information You Provide Directly

This may include:

  • Your name and email address
  • Information submitted through my General Contact Form, Hire Me Form or other enquiry forms
  • Project descriptions, editing instructions and correspondence relating to your enquiry or commissioned work
  • Photographs, images, documents and other files submitted for editing or assessment
  • Cloud-storage links provided to access photographs or project materials
  • Customer feedback, reviews and testimonials
  • Preferences and permissions relating to portfolio, social media and paid advertising use
  • Information provided when requesting free resources or subscribing to optional email communications
  • Invoice details, payment confirmations and transaction information associated with services purchased through PayPal or other payment methods

Payment transactions are handled through the relevant payment provider. I do not request or directly collect your full payment card details through my website’s enquiry forms.

Information Contained Within Photographs

Photographs submitted for editing may contain personal information relating to identifiable individuals, including their appearance and other details visible within the image.

Some image files may also contain embedded metadata, such as camera information, dates, times or location details, depending on how the original photograph was created or saved.

I do not normally request sensitive personal information as part of a standard editing enquiry. However, submitted photographs, documents or messages may sometimes contain sensitive or private information. Please avoid providing unnecessary personal or sensitive details.

Information Collected Automatically

When you visit my website, certain technical information may be collected automatically through website hosting, security, analytics and other supporting technologies.

Depending on the services used and your cookie preferences, this may include:

  • IP address and approximate geographic location
  • Browser type, device information and operating system
  • Pages visited and general website interactions
  • Website security information and technical access logs
  • Cookie preferences and consent choices
  • Website analytics information collected through Google Analytics, where the necessary consent has been provided

Third-Party Website Services

My website uses third-party services to support its operation, security and functionality. These may include Cloudflare, Google Analytics and external resources or embedded content such as Google Fonts and YouTube, where applicable.

When these services are loaded or used, their providers may receive certain technical information, subject to the website’s applicable consent controls and the providers’ own data-processing arrangements.

More information about cookies, analytics and third-party technologies is provided in the relevant sections of this Privacy Policy and my Cookie Policy.

I aim to collect only the information reasonably necessary for providing my services, responding to enquiries, managing business activities, maintaining website security and fulfilling applicable legal obligations.

International Transfers

Photoshop Pro Help operates from the United Kingdom. However, some third-party services used to operate my website, communicate with customers, process payments, transfer files and assist with photo-editing work may process, store or access personal information outside the UK.

Third-Party Services and International Processing

Depending on the services involved, international processing may occur through providers such as PayPal, Google Analytics, Google Drive, Adobe, Kit and other website, email or file-transfer services.

Where AI-assisted services are used in connection with editing work, providers may include OpenAI (ChatGPT), Google (Gemini), Microsoft (Copilot), Meta (Meta AI) and xAI (Grok). These services may process information in countries outside the United Kingdom, depending on the provider and its arrangements.

Not every service is used for every customer or project. The information shared and the processing involved will depend on the work requested and the tools required.

International Data Protection Safeguards

Where an international transfer of personal information is subject to the UK GDPR’s restricted-transfer requirements, an appropriate legal transfer mechanism must apply.

Depending on the destination and provider, these mechanisms may include UK adequacy regulations, the UK Extension to the EU-US Data Privacy Framework for eligible certified organisations, or appropriate contractual safeguards such as the UK’s International Data Transfer Agreement (IDTA) or the UK Addendum to the European Commission’s Standard Contractual Clauses.

Any applicable contractual safeguards must be supported by the necessary assessments and additional protections where required. The arrangements available can differ between providers and services.

Protecting Your Information

I aim to limit the personal information shared with third-party services to what is reasonably necessary for the relevant purpose and to take appropriate steps to protect customer information.

International processing may involve different legal and technical arrangements, and no online service can be guaranteed to be completely risk-free.

Further information about the third-party services used, including AI-assisted editing tools and how customer photographs may be processed, is provided in the relevant sections of this Privacy Policy.

If you have questions about international processing or the safeguards relevant to your personal information, please contact [email protected].

Photographs, Privacy and Sensitive Information.

Photographs submitted to Photoshop Pro Help may contain personal information relating to identifiable individuals, including people other than the customer submitting the images.

I recognise the importance of respecting the privacy, dignity and personal information of individuals appearing in customer photographs.

Customer Rights and Permissions

Customers are responsible for ensuring that they have the necessary rights or authorisation to submit photographs and request the agreed editing work, and that the requested use does not unlawfully infringe another person’s copyright, privacy or other legal rights.

The specific permissions required may depend on the circumstances, the nature of the photographs and the intended use of the completed work.

Further information about photograph ownership, copyright and customer responsibilities is provided in my Terms of Service.

Sensitive and Confidential Information

Some photographs may contain or reveal sensitive personal information, including information that qualifies as special category personal data under UK data-protection law.

Where special category personal data is processed, I will consider the additional legal conditions and safeguards that apply to that processing.

Customers are encouraged to contact me before submitting particularly sensitive or confidential material so that its suitability for the proposed editing workflow can be considered. Please avoid sending unnecessary sensitive information when making an initial enquiry.

Photographs Featuring Children

Photographs featuring children may be submitted for legitimate photo-editing or restoration purposes, subject to applicable legal requirements and appropriate privacy safeguards.

I take additional care when considering the handling or publication of photographs featuring children. Where appropriate, I may request confirmation of permission from a parent, guardian or person with parental responsibility.

Separate Promotional Permissions

Submitting photographs for editing does not automatically authorise Photoshop Pro Help to publish them in a portfolio, share them on social media or use them in paid advertising.

These uses are governed by separate, optional permissions explained in the Portfolio, Social Media and Promotional Use section of this Privacy Policy.

If you have any concerns about submitting photographs containing personal or sensitive information, please contact [email protected] before sending the relevant material.

File Storage and Security

I take reasonable technical and organisational precautions to protect the personal information, photographs and project files entrusted to Photoshop Pro Help against unauthorised access, accidental loss, misuse, alteration and disclosure.

Local Storage and Access

Customer photographs and working project files are normally stored locally on my password-protected computer while editing work is being carried out. I aim to restrict access to customer information and handle all submitted material with appropriate care and confidentiality.

Website and Email Security

My website uses security-related services, including Cloudflare, to help protect against certain online threats. Enquiries submitted through my WordPress contact forms are delivered to my business email system, which uses Gmail.

I take reasonable precautions when accessing, storing and communicating customer information. However, no method of internet transmission, electronic storage or online communication can be guaranteed to be completely secure.

External Services and File Handling

Depending on the project, customer information or photographs may also be processed through third-party email, cloud-storage, file-transfer, payment or editing services.

These services are operated by external providers and may be subject to their own security arrangements and technical limitations. I remain responsible for meeting my applicable data-protection obligations when selecting and using third-party services.

Data Retention and Security Incidents

Customer photographs and personal information are not intended to be retained indefinitely. The specific retention periods for completed projects, unsuccessful enquiries, email attachments, promotional photographs and other business records are explained in the Data Retention section of this Privacy Policy.

Information held by external providers or within backups may be subject to separate retention arrangements, as explained in the relevant sections of this Privacy Policy.

If a security incident or personal data breach occurs, I will assess the circumstances and take appropriate action in accordance with my legal obligations and the Data Breach Procedure section of this Privacy Policy.

If you have any questions or concerns about the security or storage of your personal information, please email [email protected].

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and other applicable data-protection legislation, you have certain rights concerning how Photoshop Pro Help collects, uses, stores and shares your personal information.

Your Data Protection Rights

Depending on the circumstances, your rights may include:

  • Right to be informed: To receive clear information about how and why your personal information is processed.
  • Right of access: To request access to personal information held about you and obtain a copy where applicable.
  • Right to rectification: To request the correction of inaccurate or incomplete personal information.
  • Right to erasure: To request the deletion of your personal information where the relevant legal conditions apply.
  • Right to restrict processing: To request that the processing of your personal information is limited in certain circumstances.
  • Right to data portability: To receive certain personal information in a structured, commonly used and machine-readable format, or request its transfer to another provider where applicable.
  • Right to object: To object to certain processing activities, including processing based on legitimate interests. You also have the right to object to the processing of your personal information for direct marketing.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.
  • Rights relating to automated decision-making: Where applicable, to receive relevant information and exercise your rights concerning decisions made solely through automated processing.

These rights are not absolute and may be subject to applicable legal conditions and exceptions. Certain information may need to be retained to comply with legal obligations or establish, exercise or defend legal claims.

Withdrawing Consent

Where I rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Information about withdrawing portfolio, social media and paid advertising permissions is provided in the Social Media and Portfolio Use section. Information about unsubscribing from marketing emails and managing cookie preferences is provided in the relevant sections of this Privacy Policy.

How to Exercise Your Rights

To exercise your data-protection rights or request the deletion or correction of personal information, please email [email protected].

Please provide enough information for me to understand your request and identify the relevant records. Where necessary, I may request reasonable additional information to verify your identity or authority before disclosing, changing or deleting personal information.

I will respond without undue delay and normally within one calendar month, subject to any applicable extensions or adjustments permitted by law. Where an extension is permitted and required, I will explain the reason within the applicable timeframe.

Requests are generally handled free of charge, although applicable law permits reasonable fees or refusal in certain limited circumstances.

Data Protection Complaints

If you believe your personal information has not been handled appropriately, you can submit a data-protection complaint by emailing [email protected] and explaining your concern.

I will acknowledge receipt of your complaint within 30 days, take appropriate steps to investigate without undue delay, keep you informed where necessary and explain the outcome of my review.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.

Age Restriction

Photoshop Pro Help’s paid photo-editing services are intended for customers aged 18 years or older. By requesting a quotation, submitting photographs for a project or commissioning editing work, you confirm that you are at least 18 years old.

If you are under 18, a parent or legal guardian aged 18 or over must submit the enquiry and enter into any agreement for services on your behalf.

This age requirement applies to the person requesting or commissioning the services. Photographs featuring children may still be submitted for legitimate editing purposes, subject to the applicable privacy, copyright and permission requirements explained in this Privacy Policy.

If I become aware that an enquiry has been submitted by someone under 18 without appropriate adult involvement, I may request confirmation from a parent or legal guardian or decline the project. Any personal information already received will be handled in accordance with this Privacy Policy and applicable data-protection law.

I do not knowingly seek to collect unnecessary personal information directly from children.

Data Retention

Photoshop Pro Help retains personal information, customer photographs and project files only for as long as reasonably necessary for the purposes for which they were collected, subject to applicable legal obligations and the retention arrangements outlined below.

Completed Projects โ€“ Local Photographs and Working Files

Original photographs, edited images and Adobe Photoshop working files stored on my computer are normally deleted within 14 days of final delivery, including any agreed revisions.

Completed Projects โ€“ Emails and Attachments

Emails containing customer photographs and image attachments may be retained for up to six months following project completion. This allows me to assist with follow-up enquiries and address any issues relating to the completed work.

After this period, photographs and attachments are normally deleted from my email records unless a specific legal obligation or other justified reason requires longer retention.

Enquiries That Do Not Proceed

Where a customer declines a quotation or I am unable to accept a project, any submitted photographs will normally be deleted within 14 days of that decision.

If a customer stops responding to an enquiry or quotation, submitted photographs will normally be deleted 30 days after my last contact.

General enquiries and related correspondence will be retained only for as long as reasonably necessary to respond, maintain appropriate business records or address any relevant follow-up matters.

Photographs Approved for Promotional Use

Where a customer has explicitly authorised portfolio, social media or paid advertising use, selected original and edited photographs may be retained beyond the normal project-retention period.

These photographs may be retained while the relevant permission remains valid and the images continue to be needed for an authorised promotional purpose. Promotional materials will be reviewed periodically and deleted when no longer required.

Promotional Permission Records

Records of customer permissions, including the choices selected, submission dates and any subsequent withdrawal requests, may be retained for as long as reasonably necessary to demonstrate and manage the authorised use of photographs.

These records may be kept separately from ordinary project correspondence so that evidence of permission is not lost when older project emails are deleted.

Invoices, Payments and Business Records

Invoices, payment confirmations and essential financial records may be retained for longer periods where necessary to comply with applicable tax, accounting and legal requirements.

Website Analytics and Cookie Preferences

Where the necessary consent has been provided, Google Analytics may collect information about website usage. The retention of analytics information depends on the applicable Google Analytics settings and the nature of the information processed.

Cookie consent preferences and related records may also be retained for as long as reasonably necessary to manage and demonstrate visitors’ choices, subject to applicable legal requirements.

Third-Party Services and Backups

Information processed through external email, cloud-storage, file-transfer, payment or editing services may be subject to those providers’ applicable retention arrangements.

Copies of information may also remain temporarily within website or system backups until those backups expire or are deleted under the relevant retention arrangements.

Requests for Earlier Deletion

You may request the deletion of your personal information or submitted photographs before the normal retention period ends by emailing [email protected].

I will consider deletion requests in accordance with applicable data-protection law. Some information may need to be retained where a legal obligation or another valid legal reason applies.

For further information about how photographs are handled and when they are deleted, please see my Terms of Service.

Data Breach Procedure

Photoshop Pro Help takes the security and confidentiality of personal information seriously. Although I take reasonable precautions to protect customer information and photographs, I recognise that security incidents and personal data breaches can occasionally occur.

Responding to a Personal Data Breach

If I become aware of a suspected or confirmed personal data breach, I will take appropriate steps to investigate the incident, identify the information potentially affected, assess the risks to individuals and contain or minimise any possible harm.

Where appropriate, I will also take steps to address the cause of the incident and reduce the likelihood of a similar breach occurring again.

Reporting to the Information Commissioner’s Office

Where a personal data breach is likely to result in a risk to individuals’ rights and freedoms, I will report it to the Information Commissioner’s Office (ICO) without undue delay and, where feasible, within 72 hours of becoming aware of the breach, in accordance with applicable legal requirements.

Notifying Affected Individuals

Where a personal data breach is likely to result in a high risk to the rights and freedoms of affected individuals, I will notify those individuals without undue delay, unless an applicable legal exception applies.

Where notification is required, I will explain the nature of the breach, its potential consequences and the steps being taken to address it. Where appropriate, I will also provide guidance on any precautions affected individuals can take.

Breach Records and Prevention

I will maintain appropriate records of personal data breaches, including the circumstances, potential impact, risk assessments and actions taken, whether or not the incident requires notification to the ICO.

I will review relevant security procedures following an incident and make reasonable improvements where necessary to help protect customer information.

If you have concerns about the security of photographs or personal information submitted to Photoshop Pro Help, please contact [email protected].

Cookies and Analytics

Photoshop Pro Help uses cookies and similar technologies to support the operation, security and functionality of my website, understand how visitors use it and remember their privacy preferences.

Essential Cookies

Certain cookies and similar technologies are necessary for the website to function securely and correctly. These may include security-related technologies provided by Cloudflare and cookies used to remember your consent preferences through Complianz.

Strictly necessary cookies may operate without prior consent where an exemption applies under relevant privacy legislation.

Analytics Cookies

I use Google Analytics 4, managed through Google Site Kit, to understand general website activity, including which pages visitors use and how I can improve the website and its services.

Google Analytics is configured to work with the website’s consent-management system and Google Consent Mode. Analytics-related cookie storage is denied by default and is only enabled when the visitor provides the relevant consent.

If you decline analytics cookies, the website will respect that choice. Depending on the applicable consent configuration, limited consent-related signals or technical information may still be communicated to Google without setting analytics cookies.

Third-Party Content and External Services

Some pages may include content or resources provided by third parties, such as YouTube videos or Google Fonts. When external resources are loaded, their providers may receive technical information, such as your IP address, browser details or device information.

Third-party services may also use cookies or similar technologies. Where prior consent is legally required, the relevant non-essential technologies must not be activated before the appropriate consent has been obtained.

Managing Your Cookie Preferences

When you first visit my website, the Complianz cookie banner allows you to make choices about optional cookies and tracking technologies.

You can accept or decline optional cookies and, where available, adjust your preferences. You can also change your choices later using the website’s cookie-preference controls.

You may also manage or delete cookies through your browser settings. However, blocking certain essential technologies may affect how the website functions.

Further Cookie Information

For more information about the cookies and services identified on this website, including their purposes and available retention information, please read my Cookie Policy.

If you have questions about cookies or how your information is processed, please contact [email protected].

How I Use Your Data

Photoshop Pro Help collects and processes personal information only where there is an appropriate purpose and lawful basis under applicable UK data-protection legislation.

Responding to Enquiries and Providing Quotations

I use your name, email address, submitted photographs and project details to respond to enquiries, assess editing requests, prepare quotations and communicate with you about potential projects. This processing is generally necessary to take steps at your request before entering into a contract or, where appropriate, for my legitimate business interests in responding to enquiries.

Providing Photo-Editing Services

When you commission editing work, I process the photographs and relevant project information needed to carry out the agreed services, communicate about revisions and deliver the completed photographs. Processing may be necessary to fulfil our contract or, where appropriate, supported by another applicable lawful basis.

Payments and Business Administration

I use relevant customer and transaction information to issue PayPal invoices, confirm payments, maintain business records and address payment-related enquiries. Processing may be necessary for contractual purposes, compliance with legal obligations or legitimate business interests, depending on the circumstances.

Website Analytics and Security

I may process website usage information to understand visitor activity and improve my website. Optional analytics cookies and related tracking are managed through my consent system, with consent obtained where legally required.

I may also process relevant technical information to maintain website functionality, prevent misuse and protect the security of my website and services, where necessary for legitimate interests or other applicable legal grounds.

Optional Promotional Activities

Customer photographs are not automatically used for promotional purposes. Where you have provided the relevant optional permission, I may process selected photographs for the authorised portfolio, social media or paid advertising activities.

The legal basis for processing personal information for these activities will be assessed as appropriate, including consent where applicable. Full details of the separate permissions and withdrawal arrangements are provided in the Portfolio, Social Media and Promotional Use section of this Privacy Policy.

Free Resources and Email Communications

I may use your contact information to deliver requested free Photoshop resources and related access instructions. Where you have separately subscribed to optional marketing communications, I may also use your information to send relevant updates, subject to applicable consent and electronic marketing requirements.

Testimonials and Customer Feedback

I may use customer feedback to respond to enquiries and improve my services where there is an appropriate lawful basis. Private testimonials and identifying details will not be published for promotional purposes without the necessary permission.

Legal Obligations and Legitimate Business Purposes

Where necessary, I may also process relevant information to comply with legal obligations, maintain appropriate records, prevent fraud, manage disputes and establish, exercise or defend legal claims.

Further details about external AI processing, international transfers, data retention, promotional permissions and your data-protection rights are explained in the relevant sections of this Privacy Policy.

AI and Third-Party Processing

Photoshop Pro Help uses Adobe Photoshop and may use artificial intelligence (AI) tools to assist with photograph restoration, retouching, image reconstruction, background replacement, creative editing and other professional photo-editing services.

AI Services and Providers

My editing workflow primarily involves Adobe Photoshop, including its AI-assisted features where appropriate.

I have also used external AI services provided by OpenAI (ChatGPT), Google (Gemini), xAI (Grok) and Meta (Meta AI) to assist with customer editing projects.

For future projects, I intend to use business or commercial versions of AI services where available and appropriate, taking account of their privacy, security and data-processing arrangements.

The particular services used may change over time, and not every AI provider is involved in every customer project.

Processing of Customer Photographs

Some projects involve uploading or transmitting customer photographs, selected portions of images, editing instructions or related project information to external AI providers so that the requested editing work can be carried out.

This processing may involve photographs containing recognisable individuals or other personal information. External AI providers may receive, process and retain submitted information according to their applicable contractual terms, privacy policies, account settings and service arrangements.

Depending on the service provider, some processing may take place outside the United Kingdom.

Lawful Processing and Privacy Safeguards

I assess the purposes and necessity of external AI processing and take appropriate steps to establish a lawful basis, consider the nature of the photographs involved and review the relevant provider’s security, confidentiality and contractual arrangements.

Where required, I will also consider appropriate data-processing agreements, international transfer safeguards and any additional protections necessary for sensitive or confidential material.

I aim to minimise unnecessary disclosure of customer information and use appropriate service settings and business-focused processing arrangements where available and suitable.

AI Model Training and Retention

The ways in which AI providers handle customer information can differ between personal and business accounts. Where available, I use privacy controls and suitable commercial arrangements intended to restrict the use of submitted content for AI model training.

However, restrictions on model training do not necessarily prevent other processing, storage or retention by the service provider.

Information submitted to external AI providers may remain subject to their own retention and deletion arrangements. Deleting a photograph from my local computer or email system does not automatically remove copies held by an external service.

Customer Information and Choice

I explain the use of AI-assisted editing through my website policies and, where appropriate, provide additional information about relevant external processing arrangements before undertaking a project.

Where consent or additional authorisation is legally required for particular processing, this will be addressed separately. Submitting a photograph does not automatically constitute consent to every possible use or disclosure of personal information.

The optional portfolio, social media and paid advertising permissions on my Hire Me form are separate from the use of AI services to carry out customer editing projects.

Professional Oversight

I remain responsible for overseeing AI-assisted editing work, reviewing results and making appropriate corrections to completed photographs.

If you have questions or concerns about AI-assisted editing or the external processing of your photographs, please contact me before accepting a quotation so that the proposed approach can be discussed.

For further information or privacy-related enquiries, please email [email protected].

Social Media and Portfolio Use

At Photoshop Pro Help, all client photographs are treated as private by default. Submitting photographs for editing does not automatically give me permission to publish, share or use them for promotional purposes.

I may showcase selected original and edited photographs, including before-and-after comparisons, to demonstrate my photo-editing services, but only where the appropriate promotional permission has been granted.

Portfolio and Social Media Permission

Where a client has explicitly selected the optional Portfolio and Social Media permission on my Hire Me form, I may use authorised photographs on the Photoshop Pro Help website and in organic Facebook, Instagram and TikTok content.

This may include before-and-after comparisons, social media posts, reels, videos, digital posters, flyers and promotional graphics shared through business pages and social media groups.

Paid Advertising Permission

Where a client has separately selected the optional Paid Advertising permission, I may use authorised photographs, including original and edited versions, in paid Facebook and Instagram advertising campaigns promoting Photoshop Pro Help.

These permissions are independent. Clients may select either permission, both permissions or neither. Choosing not to provide promotional permission will not affect their quotation, editing service or the quality of their completed photographs.

Copyright, Privacy and Third-Party Permissions

Clients granting promotional permission must have the necessary copyright rights and legal authority to permit the selected use. Where photographs feature identifiable individuals, appropriate privacy permissions or other legal requirements must also be considered and satisfied.

Additional permissions and safeguards may be necessary when photographs feature children. I reserve the right to request further confirmation or decline promotional use where appropriate.

Giving promotional permission does not transfer ownership or copyright in the original photographs to Photoshop Pro Help.

Recording and Withdrawing Permission

I may keep appropriate records of promotional permissions, including the permissions selected and the date of submission, for as long as reasonably necessary to demonstrate and manage the authorised use of photographs.

Clients may withdraw their promotional permission at any time by emailing [email protected].

Following withdrawal, I will stop the relevant promotional use and remove the affected photographs from websites, social media accounts and advertising campaigns under my control as soon as reasonably practicable. Copies previously shared or downloaded by third parties may remain outside my control.

Selected promotional photographs may be retained beyond the normal project-retention period while the relevant permission remains valid and the photographs continue to be required for an authorised promotional purpose.

Confidential and Sensitive Material

Confidential documents, legal records, sensitive personal documentation and other material unsuitable for public display will not knowingly be used for portfolio, social media or advertising purposes.

For further information about promotional permissions and the permitted use of completed photographs, please see my Terms of Service.

Email Subscriptions and Free Resources

Photoshop Pro Help offers free downloadable Photoshop resources, which may include creative assets, editing materials and other resources intended to support personal or commercial creative projects. The Free Photoshop Resource Pack is offered as a welcome gift to people who choose to join the Photoshop Pro Help email mailing list.

Information Collected When Subscribing

When you subscribe to my mailing list to receive your free Photoshop Resource Pack, I collect your email address and, where provided, your name. I may also collect information about which signup form you used and your subscription preferences.

This information is processed and stored using Kit (formerly ConvertKit), a third-party email marketing and automation platform used to manage subscriptions, email confirmations, marketing communications and resource delivery.

Depending on the service and its configuration, Kit may also process technical information, email interactions, subscription preferences and records of your subscription and consent.

Joining the Mailing List and Receiving Marketing Emails

When you choose to join the Photoshop Pro Help mailing list, you are signing up to receive occasional emails from me about Photoshop tips, editing tutorials, free resources, new content, website updates, special offers and relevant Photoshop Pro Help services.

The Free Photoshop Resource Pack is provided as a welcome gift for subscribing. My signup forms explain that you are joining the mailing list and what types of emails you can expect before you submit your details.

I rely on your consent to send ongoing marketing emails. Subscribing requires an affirmative action, and you will be asked to confirm your email address before your subscription is completed. You are free not to subscribe, and you may withdraw your consent at any time.

Confirming Your Subscription and Delivering Your Free Resource Pack

After submitting the signup form, you will receive an email asking you to confirm your subscription. Once confirmed, you will be directed to your free Photoshop Resource Pack.

I use your information to manage your subscription, send confirmation messages, provide access to your welcome gift and deliver the emails you have agreed to receive.

Some downloadable files may be hosted or delivered through external services, including Google Drive or similar file-sharing platforms. These providers may process technical information when you access their services.

Unsubscribing and Managing Your Preferences

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Unsubscribing will stop future marketing emails from that subscription and will not affect your rights to use resources you have already downloaded in accordance with their applicable licence terms.

You can also contact me at [email protected] if you need assistance with your email preferences or would like to exercise your data-protection rights.

Withdrawing consent will not affect the lawfulness of processing carried out before your withdrawal.

Storage and Retention

Subscription information and relevant consent records may be retained while your subscription remains active and afterwards where reasonably necessary to manage unsubscribe requests, demonstrate permissions or comply with applicable legal obligations.

Kit and any external file-delivery providers may process information in accordance with their applicable privacy, security and data-retention arrangements, including international processing where relevant.

For more information about your data-protection rights and how your information is handled, please refer to the other sections of this Privacy Policy or contact [email protected].

Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in applicable laws, data-protection requirements, website functionality, third-party services or the way Photoshop Pro Help collects, uses and protects personal information.

Whenever this Privacy Policy is updated, the revised version will be published on this page, and the “Last Updated” date displayed at the top will be amended to reflect the latest revision.

Where a change materially affects how personal information is processed, I will take appropriate steps to inform affected individuals where required by law and obtain any additional consent that may be necessary before introducing the relevant processing.

I encourage visitors and customers to review this Privacy Policy periodically to stay informed about how their personal information is handled.

If you have any questions about changes to this Privacy Policy, please contact me at [email protected].

Contacting Me

If you have any questions, concerns or requests relating to this Privacy Policy or how Photoshop Pro Help handles your personal information, please feel free to contact me.

You can email me directly at [email protected] or submit an enquiry through my General Contact Form.

Privacy-related enquiries and requests will be handled in accordance with applicable data-protection requirements, as explained in the Your Rights section of this Privacy Policy.

For your privacy and security, please avoid including unnecessary sensitive personal information or identification documents in your initial enquiry.