Terms of Service

Last updated: 20/02/2026

These Terms of Service outline the agreement between you (โ€œthe Clientโ€) and myself (โ€œIโ€, โ€œmeโ€, โ€œmyโ€) for Photoshop editing and image retouching services.

By submitting an enquiry or placing an order, you agree to the terms below.

Services Provided

I provide professional Photoshop editing services including (but not limited to):

  • Photo restoration

  • Retouching

  • Colour correction

  • Background removal

  • Colourisation

  • Creative effects

  • Image enhancement

All work is delivered digitally.

I reserve the right to refuse any project at my discretion.

All editing decisions are made using professional judgement to achieve the most natural and appropriate result.

Results & Limitations

Each image is unique, and results depend on the quality and condition of the original photo. While every effort is made to achieve the best possible outcome, results cannot be guaranteed.

Use of AI and Cloud-Based Tools

Some editing techniques may involve the use of professional AI-assisted tools within Adobe Photoshop or other trusted software platforms.

By submitting images for editing, you acknowledge that your images may be securely processed using such tools where appropriate to achieve the requested result.

All editing remains under my professional supervision, and your images are never sold, shared, or used for third-party purposes beyond completing your requested work.

Revisions Policy

Each project includes up to 2 minor revisions, requested within 7 days of delivery.

Minor revisions include small refinements such as:

  • Slight colour adjustments
  • Minor corrections
  • Small detail tweaks

Major changes, additional edits outside the original scope, or new requests will require an additional quote.

After 7 days, the project will be considered complete and accepted. Any further edits or revision requests after this period will require a new quote.

Cancellation and Refund Policy

You may cancel your order before work begins and receive a full refund.

Once work has started, refunds are not available, as time and professional labour will have already been invested into your project.

If I am unable to complete your project for any reason, you will receive a full refund.

Portfolio and Promotional Use

By submitting images, you grant permission for edited work to be used for my portfolio, website, and personal promotional purposes (including social media and before-and-after comparisons).

Promotional use is limited to showcasing my work and services. Your images will never be sold, licensed, or distributed to third parties for commercial purposes.

If you prefer your images to remain private, you can opt out by selecting the relevant option in the contact form or by requesting this before work begins. Where such a request is made, your privacy will be fully respected and your images will not be used for any promotional or portfolio purposes.

I do not showcase:

  • Legal documents
  • Sensitive personal documentation
  • Explicitly confidential material

Limitation of Liability

My total liability for any claim relating to services provided is limited to the amount paid for the specific project.

I am not liable for:

  • Indirect losses

  • Loss of income

  • Business losses

  • Consequences resulting from how edited images are used

Quotes and Payment

After reviewing your request, you will receive a quote confirming pricing and estimated turnaround time.

Full payment is required before work begins.

Work will not start until payment has been received and cleared.

If payment is not received within the agreed timeframe, the quote may be withdrawn.

All prices are quoted in GBP (ยฃ) unless otherwise stated.

Prohibited and Illegal Content

I will not edit or work with:

  • Illegal content

  • Copyrighted material without permission

  • Fraudulent or deceptive materials

  • Manipulated legal documents

  • Harmful or unlawful imagery

If illegal content is submitted, the project will be cancelled immediately. I reserve the right to report illegal material to the appropriate authorities where required by law.

Image Ownership and Client Responsibility

You always retain ownership of your original images.

By submitting images, you confirm that:

  • You own the images, OR
  • You have full legal rights and permission to use them

You are responsible for ensuring submitted images do not infringe copyright, trademark, or privacy rights.

I reserve the right to request proof of ownership or permission to use any submitted image if there is reasonable doubt. Work may be paused or declined until such proof is provided.

I am not liable for any claims arising from unauthorised use of submitted content.

Delivery of Files

Final images are delivered digitally via secure download (such as WeTransfer, Google Drive, or similar services).

It is the clientโ€™s responsibility to download and securely store final files after delivery.

Delivered file formats will be confirmed during the quoting stage. Editable project files (such as PSD files) are not included unless agreed in advance.

File Retention Policy

Final delivered files are stored for up to 14 days after delivery and may then be permanently deleted.

It is the clientโ€™s responsibility to download and securely store all final files once received.

Edited versions of completed work may be retained for portfolio and promotional purposes unless a privacy request has been made in advance.

Turnaround Times

Estimated turnaround times are provided with your quote.

Timeframes may vary depending on:

  • Project complexity
  • Current workload
  • Client response time

Turnaround times are estimates only and specific deadlines are not guaranteed.

Delays caused by incomplete information or late responses are outside of my control and may affect delivery times.

Right to Refuse Work

I reserve the right to decline projects that:

  • Misrepresent individuals

  • Promote harmful or deceptive practices

  • Conflict with my professional standards

Chargebacks and Payment Disputes

Unauthorised chargebacks or payment disputes after work has been delivered will be challenged with evidence of completed work and communication records.

By commissioning work, you agree not to initiate a chargeback without first contacting me to resolve the issue.

Force Majeure

I am not liable for delays or failure to perform services due to circumstances beyond my control, including:

  • Illness

  • Internet outages

  • Technical failures

  • Power interruptions

  • Natural events

If such events occur, I will communicate as soon as possible.

Governing Law

These services are provided from the United Kingdom.

These Terms are governed by UK law. Any disputes shall be handled under the jurisdiction of the United Kingdom.

Free Resources and Downloads

Free resources provided on this website are subject to a separate licence agreement.

By downloading any free resources, you agree to the terms outlined in the applicable licence. These terms include permitted usage and restrictions on redistribution or resale.

You can view the full licence terms here: Full License

Free resources provided on this website are delivered as digital downloads and may be distributed through third-party services such as Kit and Google Drive.

Access to certain resources may require email confirmation or subscription. By signing up for free resources, you agree to receive emails related to the requested downloads and related Photoshop content. You may unsubscribe at any time using the unsubscribe link included in emails.

All downloadable files are provided in good faith and are checked before release. However, users are responsible for ensuring files are suitable for their own systems and software.

While every effort is made to keep files safe and secure, downloads are used at your own risk.

Testimonials and Feedback

By submitting feedback or a testimonial through this website, you grant permission for your comments to be used for promotional purposes, including on the website, portfolio, and social media.

Testimonials may be edited for clarity or length, but their meaning will not be changed.

If you wish for your testimonial to be removed at any time, you may request this by contacting me.

Changes to These Terms

I reserve the right to update these Terms of Service at any time. The latest version will always be available on this page.

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