Terms of Service

I provide professional Photoshop editing, retouching and photo restoration services, including but not limited to:

• Photo restoration and repair
• Photo retouching
• Colour correction and enhancement
• Background removal and replacement
• Photo colourisation
• Creative photo effects
• Image sharpening and enhancement
• RAW image editing and JPEG conversion

All completed work is delivered digitally in the file format agreed for the project.

I reserve the right to decline projects before accepting an order if they fall outside my capabilities, cannot reasonably be completed or raise legal or ethical concerns.

All editing work is carried out using professional judgement, with the aim of achieving the best possible result within the limitations of the original image and the agreed project requirements.

Customer Age Requirements

Photoshop Pro Help’s paid photo-editing services are intended for customers aged 18 years or older. By requesting a quotation or commissioning editing work on your own behalf, you confirm that you are at least 18 years old.

If you are under 18, a parent or legal guardian aged 18 or over must submit the enquiry and enter into the service agreement on your behalf.

This age requirement applies to the person commissioning the services and does not prevent photographs featuring children from being submitted for legitimate editing or restoration purposes, subject to applicable legal requirements.

I may request appropriate confirmation of adult involvement where necessary or decline an enquiry that does not meet these requirements.

Every photograph is unique, and the results achievable depend on factors such as the quality, resolution, condition, lighting and level of detail available in the original image.

Editing Quality and Expectations

I take care with every project and use my professional skills, experience and judgement to achieve a high-quality result within the agreed scope of work.

Some photographs may contain severe damage, missing details, significant blurring or other limitations that cannot be completely corrected. In these circumstances, certain areas may need to be reconstructed or interpreted using traditional or AI-assisted editing techniques.

Where details are missing or unclear in the original photograph, reconstructed elements may represent a reasonable visual interpretation rather than an exact reproduction of the original scene. A completely perfect or historically accurate result cannot always be guaranteed.

Discussing Project Limitations

Where significant limitations can reasonably be identified before work begins, I will aim to explain these during the quotation process so that customers have realistic expectations about the proposed editing.

If unexpected difficulties arise during a project that may materially affect the agreed result, I will discuss these with the customer where appropriate before proceeding with significant changes to the original scope of work.

All editing services will be provided with reasonable care and skill, in accordance with applicable UK consumer law.

Photoshop Pro Help uses Adobe Photoshop, professional editing techniques and, where appropriate, artificial intelligence (AI) tools to provide photo-editing, restoration, retouching and creative image-manipulation services.

AI-assisted editing may be used to reconstruct missing image details, repair damaged photographs, modify or replace backgrounds, generate visual elements and achieve results that may be difficult or time-consuming through traditional editing techniques alone.

AI Tools and External Services

Depending on the requirements of a project, I may use AI-assisted features within Adobe Photoshop and external AI services, including technologies provided by OpenAI, Google, xAI, Meta and other suitable providers.

Some editing tasks involve uploading customer photographs, selected portions of images or related editing instructions to external AI services for processing. This may include photographs containing identifiable individuals.

I aim to use appropriate AI services and account arrangements for professional editing work, including business or commercial versions where available and suitable. The services and processing arrangements used may vary depending on the project.

Customer Information and Data Protection

Where external AI processing is involved, I will handle customer information in accordance with applicable data-protection requirements and take appropriate steps to assess the privacy, security and processing arrangements of the services used.

Relevant information about third-party AI processing will be provided through my Privacy Policy and, where appropriate, through project communications before the relevant processing takes place.

Editing Results and Professional Oversight

AI tools are used to assist my editing work and remain subject to my professional oversight. AI-generated or reconstructed details may require further correction and refinement, and a completely perfect or historically accurate result cannot always be guaranteed.

If you have concerns about AI-assisted editing or external processing services, please raise them before accepting a quotation. Alternative approaches may be discussed where practical, although some projects may require AI-assisted techniques to achieve the requested result.

Further information about how customer photographs may be processed through AI services is available in my Privacy Policy.

Each completed project includes up to two minor revisions, which must be requested within seven calendar days of the initial delivery of the completed work.

Minor revisions may include small adjustments to colour, lighting, retouching or other refinements that fall within the original agreed scope of work.

Requests involving significant changes, new editing requirements or work outside the original project agreement may incur an additional charge. Any additional costs will be discussed and agreed with the client before further work begins.

Revision requests submitted after the seven-day period may be subject to an additional quotation, depending on the nature and extent of the requested changes.

This revisions policy does not affect your statutory consumer rights. Where work has not been carried out with reasonable care and skill, appropriate remedies will be provided in accordance with applicable consumer law.

You may request to cancel your project at any time by contacting me at [email protected].

If you cancel before editing work has begun, you will receive a full refund of any payment made.

Under UK consumer law, customers purchasing services online generally have a 14-day cancellation period from the day after the contract is agreed, during which they may cancel without giving a reason.

If you expressly request that editing begins during this cancellation period, work may commence once payment has been received. Should you cancel before the service has been fully completed, a reasonable and proportionate charge may apply for work already carried out, provided the applicable legal requirements have been met.

Where you have expressly requested an early start and acknowledged that your cancellation right will end once the service is fully performed, that right will end upon full performance of the agreed service.

If I am unable to complete your project, I will provide a full refund of the amount paid for that project.

Where a statutory cancellation refund is due, it will be issued without undue delay and within 14 days of receiving your cancellation notice.

Nothing in this policy affects your statutory consumer rights, including your right to appropriate remedies where services have not been provided with reasonable care and skill.

All client photographs are treated as private by default. Submitting photographs for editing does not automatically grant Photoshop Pro Help permission to use them for portfolio, social media or advertising purposes.

Clients may choose to give explicit permission for their photographs to be used for promotional purposes by selecting the relevant optional permissions on the Hire Me form. These permissions are entirely voluntary and will not affect the services provided, the price quoted or the quality of the completed work.

Portfolio and Social Media Use

Where permission has been granted, I may use selected original and edited photographs, including before-and-after comparisons, to showcase my work on the Photoshop Pro Help website, Facebook, Instagram and TikTok. This may include social media posts, reels, videos, digital posters, flyers and promotional content shared through business pages or social media groups.

Paid Advertising Use

Where separate permission has been granted, I may use selected original and edited photographs, including before-and-after comparisons, in paid advertising campaigns promoting Photoshop Pro Help, including advertisements on Facebook and Instagram.

Permission for portfolio and social media use does not automatically include permission for paid advertising, and vice versa. Clients may agree to either permission, both permissions or neither.

Promotional Usage Licence

Where a client selects an optional promotional permission, they grant Photoshop Pro Help a non-exclusive, worldwide and royalty-free licence to reproduce, display, publish and adapt the authorised photographs for the promotional purposes specifically selected, to the extent that the client has the legal authority to grant those rights.

This may include creating before-and-after comparisons, social media content, videos, reels and promotional graphics, together with paid advertisements where separately authorised.

This permission does not transfer ownership or copyright in the original photographs to Photoshop Pro Help. Clients and other existing rights holders retain their applicable rights.

No additional payment or royalty is due from Photoshop Pro Help for promotional uses expressly authorised by the client, unless otherwise agreed in writing.

Photograph Ownership and Permissions

Clients granting promotional permission must have the necessary copyright ownership, licences or other legal authority to authorise the selected use of their photographs. They must also ensure that appropriate permissions have been obtained from identifiable individuals appearing in the photographs, or from someone legally authorised to act on their behalf.

Where photographs feature children, appropriate permission from a parent or person with parental responsibility must be obtained, together with any additional permissions or safeguards required for the proposed use.

I reserve the right to request further confirmation of permissions or decline promotional use where ownership, privacy, consent or other legal concerns arise.

Retention and Withdrawal of Permission

Photographs approved for promotional use may be retained beyond the standard project retention period for as long as the relevant permission remains valid and the images continue to serve an authorised promotional purpose. Retained promotional material will be reviewed periodically and deleted when no longer required.

Clients may withdraw their promotional permission at any time by emailing [email protected]. Following withdrawal, the promotional licence will end for future use, and I will stop the relevant promotional activities and remove the photographs from websites, social media accounts and advertising campaigns under my control as soon as reasonably practicable.

Photographs previously published online may have been shared, downloaded or copied by third parties, and complete removal of those external copies cannot always be guaranteed.

Material Not Used for Promotion

Regardless of promotional permissions, I do not knowingly showcase:

• Legal documents
• Sensitive personal documentation
• Explicitly confidential material
• Photographs where the necessary publication rights or permissions have not been established

Client photographs will not be sold or licensed for unrelated third-party commercial use. Any promotional use will be limited to the purposes authorised by the client and subject to applicable legal requirements.

Photoshop Pro Help is committed to providing professional photo-editing and restoration services with reasonable care and skill and in accordance with the agreed project requirements.

Responsibility for Completed Work

I am responsible for fulfilling my contractual and legal obligations when providing editing services. If a problem arises with the work supplied, I encourage customers to contact me so that the matter can be reviewed and an appropriate resolution discussed.

Use of Completed Photographs

Following delivery, customers are responsible for how they choose to use, modify, publish, reproduce or distribute their completed photographs, subject to applicable law and any relevant third-party rights.

I am not responsible for losses or consequences arising solely from a customer’s or third party’s independent use or alteration of completed photographs where those losses or consequences have not been caused by a breach of my contractual or legal obligations.

Limits of Responsibility

Subject to applicable law, I will not normally be responsible for losses that were not reasonably foreseeable when the contract was agreed or that were not caused by a breach of my contractual or legal obligations.

Any questions concerning the suitability of completed photographs for a particular purpose should be discussed during the quotation process so that relevant requirements can be considered and agreed where appropriate.

Statutory Rights and Legal Protections

Nothing in these Terms of Service excludes or restricts liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted.

Nothing in these Terms of Service excludes or restricts a customer’s statutory consumer rights, including the right to receive services performed with reasonable care and skill and to seek applicable remedies where those standards have not been met.

Any limitation of liability described in these Terms of Service applies only to the extent permitted by applicable law.

All projects are individually assessed before a quotation is provided. Pricing is based on the complexity of the requested editing work, the condition of the original photographs and the time and expertise required to complete the project.

Following a review of your enquiry, I will provide a quotation confirming the proposed work, total price and estimated turnaround time. Turnaround estimates take into account the complexity of the project and my current workload.

If you are happy to proceed, please confirm your acceptance of the quotation. Once accepted, I will issue a PayPal invoice to your email address and notify you when it has been sent.

Full payment is required before editing begins. Work will normally commence once payment has been received and cleared, subject to any applicable statutory cancellation requirements and necessary early-start confirmation.

If payment is not received within the agreed timeframe, I reserve the right to withdraw or revise the quotation. Any revised pricing or turnaround arrangements will be communicated before proceeding.

Any additional editing requests or significant changes outside the originally agreed scope of work may incur an additional charge. Any such charges will be discussed and agreed before further work is carried out.

All prices are quoted in pounds sterling (GBP £) unless otherwise stated.

Photoshop Pro Help is committed to providing lawful, responsible and professional photo-editing services. I do not knowingly accept projects that involve unlawful material or editing requests intended to deceive, exploit, abuse or unlawfully harm others.

Prohibited Material and Editing Requests

I will not knowingly undertake projects involving:

• Illegal, abusive or exploitative imagery, including unlawful sexual imagery involving children.
• Non-consensual intimate images or unlawful sexually explicit image manipulation involving identifiable individuals.
• Fraudulent image manipulation intended to impersonate another person, falsify evidence or deliberately misrepresent important facts.
• Falsification or unauthorised alteration of identification documents, legal documents, financial records or other official materials for fraudulent or unlawful purposes.
• Photographs or other material where the requested editing would unlawfully infringe copyright, privacy or other third-party rights.
• Image manipulation intended to facilitate harassment, exploitation, fraud or other unlawful activity.

Legitimate Creative Editing

These restrictions do not prevent legitimate photo restoration, creative image manipulation, artistic compositing, background replacement, family photography editing or other lawful photographic services.

Editing photographs containing legal documents, sensitive information or identifiable individuals is not automatically prohibited, provided the requested work is lawful, appropriate and supported by any necessary rights or permissions.

Customer Responsibilities

Customers must ensure that photographs and other materials submitted for editing are lawful and that they have the necessary rights or authorisation for the requested work.

Further information about copyright ownership, permissions and customer responsibilities is provided in the Image Ownership and Client Responsibility section of these Terms of Service.

Concerns About Submitted Material

If I reasonably suspect that submitted material or a requested editing activity may be unlawful or prohibited, I may request further information or evidence of authorisation, decline the enquiry or suspend work while the matter is reviewed.

Where appropriate and permitted or required by law, unlawful material or activity may be reported to the relevant authorities.

Any decision to discontinue an agreed project, including any applicable refund arrangements, will be handled in accordance with the Cancellations and Refund Policy and applicable law.

Ownership of Original Photographs

Clients retain any copyright, ownership or other legal rights they already hold in the original photographs submitted to Photoshop Pro Help. Submitting photographs for editing does not transfer those rights to me.

By submitting photographs for editing, you confirm that you either own the necessary rights or have obtained appropriate permission or authorisation from the relevant rights holders to request the agreed editing work.

Client Responsibilities

Clients are responsible for ensuring that submitted photographs and requested editing work do not unlawfully infringe the copyright, trademark, privacy or other legal rights of third parties.

Where photographs feature identifiable individuals, clients must consider applicable privacy rights and obtain appropriate permissions where required. Additional permissions and safeguards may be necessary for photographs featuring children.

Permission to Carry Out Editing Work

By providing photographs for an agreed project, you authorise Photoshop Pro Help to reproduce, modify and process those images as reasonably necessary to complete the requested editing work and deliver the finished results, subject to applicable privacy and data-protection requirements.

Ownership and Use of Completed Work

Once full payment has been received, clients are granted a perpetual, worldwide, non-exclusive and royalty-free licence to use, reproduce, modify, print, publish, share, distribute and commercially use the final edited photographs delivered as part of their project.

Clients are free to use their completed photographs for any lawful personal or commercial purpose, including websites, social media, advertising, printed materials and other projects, without requiring additional permission from Photoshop Pro Help or paying further licensing fees.

These rights apply only to copyright and other rights that Photoshop Pro Help is legally entitled to license. They do not override any existing copyright, licensing restrictions or other rights belonging to third parties.

Any copyright arising from original creative contributions made during the editing process remains subject to applicable copyright law. Unless expressly agreed otherwise in writing, no transfer of copyright ownership is implied.

The client’s right to use their completed photographs is entirely separate from any optional permission they may grant Photoshop Pro Help for portfolio, social media or advertising purposes.

Verification and Unauthorised Material

I reserve the right to request reasonable evidence of ownership, licensing or other necessary permissions where concerns arise. Work may be paused or declined until appropriate clarification or authorisation is provided.

If a dispute or claim arises concerning the rights to submitted material, responsibility will be assessed according to the circumstances and applicable law. Nothing in these terms excludes liability or restricts statutory rights where doing so would be unlawful.

All completed photographs are delivered digitally using an appropriate file-transfer or cloud-storage service, such as WeTransfer, Google Drive or a similar platform.

The final file format, resolution and any specific delivery requirements will be confirmed as part of the agreed project. Where appropriate, photographs will be supplied in a format suitable for their intended use, such as digital sharing or printing.

Once the initial editing work has been completed, the finished photographs will be provided for the client’s review. Any eligible minor revisions will be handled in accordance with the Revisions Policy outlined in these Terms of Service.

Download links may be available for a limited period, depending on the file-transfer service used. Clients are responsible for downloading their completed photographs promptly and keeping their own secure backup copies.

Editable project files, including Adobe Photoshop PSD files, working documents, layers and other source materials, are not included unless expressly agreed in advance as part of the project.

Following final delivery, project files will be retained and deleted in accordance with the File Retention section of these Terms of Service and the Privacy Policy. Clients should not rely on Photoshop Pro Help to provide permanent storage or replacement copies of completed photographs.

If you experience any difficulties accessing or downloading your completed photographs, please contact me at [email protected] as soon as possible so that I can assist where reasonably possible.

Photoshop Pro Help does not provide a permanent photograph-storage or archiving service. Customers are responsible for downloading their completed photographs promptly and keeping their own secure backup copies.

Original photographs, edited images and Adobe Photoshop working files stored locally on my computer are normally deleted within 14 days of final delivery, following completion of any agreed revisions.

Photographs and attachments contained in project emails may be retained for up to six months after project completion. Certain records or photographs may be retained for longer where required or justified by law, or where separate promotional permission has been granted.

Photographs processed through external services or retained temporarily in backups may be subject to separate retention and deletion arrangements.

For full details about how customer photographs and personal information are stored, retained and deleted, including enquiries that do not proceed, please refer to my Privacy Policy.

An estimated turnaround time will be provided with each quotation, based on the complexity of the requested editing work, the condition of the original photographs and my current workload.

Editing normally begins once the quotation has been accepted, full payment has been received and any necessary project arrangements have been confirmed.

Turnaround times may be affected by factors including:

• The complexity and extent of the editing required
• My current workload and existing project commitments
• The quality and condition of the original photographs
• Additional information, files or clarification required from the client
• Client response times and requested changes to the agreed work
• Unforeseen technical difficulties or circumstances beyond my reasonable control

Turnaround times are estimates unless a specific completion deadline has been expressly agreed. I will make reasonable efforts to complete and deliver all work within the estimated timeframe.

If an unexpected delay occurs, I will inform the client as soon as reasonably possible, explain the circumstances and provide an updated estimated completion time.

Delays caused by incomplete information, missing files, late responses or additional editing requests may affect the original turnaround estimate. Any significant changes to the agreed timescale will be discussed with the client.

Where a specific delivery deadline has been expressly agreed, I will work to meet that commitment. All services will be completed within the agreed timeframe or otherwise within a reasonable time, in accordance with applicable UK consumer law.

Photoshop Pro Help assesses each enquiry individually before accepting a project. Although I aim to assist customers wherever possible, I may decline a proposed project for reasonable professional, practical or technical reasons.

Reasons for Declining a Project

Before a service agreement has been formed, I may decline a project where:

• The requested editing work falls outside my professional skills, available services or technical capabilities.
• The quality or condition of the supplied photograph makes the requested result impractical or unlikely to meet reasonable expectations.
• The requested turnaround time cannot reasonably be accommodated alongside existing project commitments.
• The project requires specialist equipment, software or editing techniques that are unavailable or unsuitable for the work.
• Essential photographs, information or project instructions have not been provided despite reasonable requests for clarification.
• The customer and I are unable to agree on the proposed work, price, delivery requirements or other essential project terms.
• The proposed work raises reasonable professional, ethical, privacy or security concerns that cannot be appropriately resolved.

Project Assessment and Communication

Where practical, I may discuss alternative editing approaches, adjusted project requirements or revised turnaround arrangements before deciding whether to accept an enquiry.

I aim to communicate decisions professionally and respectfully. Any decision to decline work will be made in accordance with applicable law.

Projects Already Accepted

Once a project has been agreed, I will make reasonable efforts to fulfil my contractual obligations.

If circumstances arise that materially prevent the agreed work from being completed, or significant concerns emerge about the submitted material, I will contact the customer where appropriate to discuss the situation and any available options.

I will not treat this section as giving me an unrestricted right to cancel an agreed project without regard to my contractual obligations or the customer’s statutory rights.

Cancellations and Refunds

Where I am unable to complete an agreed project, I will provide a full refund of the amount paid for that project, in accordance with my Cancellations and Refund Policy.

Any other cancellation or refund circumstances will be considered in accordance with the agreed project terms and applicable consumer law.

If you have any concerns about a payment, completed project or the services provided, I encourage you to contact me at [email protected] so that I can review the matter and work towards a fair and reasonable resolution.

I aim to resolve customer concerns professionally and promptly, including issues relating to payments, project delivery, the quality of completed work or agreed revisions.

If a payment dispute or chargeback is raised through PayPal, a bank or another payment provider, I reserve the right to respond through the provider’s dispute resolution process and submit relevant evidence of the agreed services and work completed.

Such evidence may include the accepted quotation, PayPal invoice, payment confirmation, relevant correspondence, project instructions, delivery records and any agreed revisions, where appropriate and permitted by applicable data-protection requirements.

Where I reasonably believe a dispute or chargeback is incorrect or unjustified, I may challenge the claim in accordance with the payment provider’s applicable procedures and requirements.

All genuine customer concerns will be considered fairly, and I will cooperate with legitimate payment investigations and dispute resolution procedures.

Nothing in these terms prevents customers from exercising their lawful rights to dispute a payment, request a refund or pursue any statutory consumer remedies available to them.

While I make every reasonable effort to complete projects within the agreed or estimated timeframe, unexpected circumstances beyond my reasonable control may occasionally affect my ability to provide services or meet delivery times.

Such circumstances may include, but are not limited to:

• Unexpected illness or medical emergencies
• Internet or communication service outages
• Computer, software or equipment failures
• Power failures or interruptions
• Disruptions affecting essential third-party services
• Natural disasters, severe weather or other exceptional events

If such circumstances affect your project, I will make reasonable efforts to minimise disruption and resume work as soon as reasonably possible.

I will inform you of any significant delays as soon as reasonably practicable, explain the circumstances and provide an updated estimated completion time where possible.

If the disruption is prolonged or prevents completion within a reasonable or specifically agreed timeframe, I will discuss appropriate options with you, including rescheduling, cancellation or a refund where applicable.

If I am unable to complete your agreed project, I will provide a full refund of the amount paid for that project.

Nothing in this section excludes or restricts your statutory consumer rights or any liability that cannot lawfully be excluded.

Photoshop Pro Help operates from Essex, England, United Kingdom, and provides its photo-editing services to customers in the United Kingdom and internationally.

These Terms of Service and any agreements entered into with Photoshop Pro Help are governed by and interpreted in accordance with the laws of England and Wales, subject to any mandatory legal protections that may apply to customers in other jurisdictions.

If a disagreement or dispute arises, I encourage customers to contact me at [email protected] so that we can attempt to resolve the matter fairly and professionally before considering formal legal proceedings.

Any legal proceedings will be subject to the jurisdiction of the courts permitted under applicable law. Nothing in these Terms prevents customers from bringing proceedings in a court available to them under applicable consumer protection or jurisdiction rules.

Nothing in this section excludes or restricts any statutory consumer rights or mandatory legal protections that cannot lawfully be excluded.

Photoshop Pro Help offers a selection of free downloadable resources to assist with Photoshop projects, creative work and image editing. These resources are provided separately from my paid photo-editing services and are subject to their own licence agreement.

Resource Licensing and Permitted Use

Free resources may be used in personal and commercial projects, including client work, in accordance with the applicable licence. Users may modify and adapt the resources for their own creative projects.

Unless expressly permitted by the applicable licence, the original resource files must not be resold, redistributed, shared as standalone resources, uploaded to other download platforms or included in competing free or paid resource packs.

By downloading and using these resources, you agree to comply with the applicable licence terms.

You can read the complete licence, including permitted uses and restrictions, here: Full License.

Digital Downloads and Third-Party Services

Free resources are supplied as digital downloads and may be delivered through third-party services, including Kit, Google Drive or similar platforms.

Availability, download links and access arrangements may vary depending on the resource and the service used to distribute it.

Email Confirmation and Subscriptions

Access to certain resources may require you to provide an email address or confirm your email address so that the requested download link and related access instructions can be provided.

Emails necessary to deliver or provide access to a requested resource are separate from optional marketing communications.

Where you separately choose to subscribe to marketing emails, you may receive Photoshop tutorials, creative tips, resource announcements, website updates and related content from Photoshop Pro Help.

You may unsubscribe from optional marketing emails at any time using the unsubscribe link included in those messages. Unsubscribing will not affect any rights you already have to use resources downloaded under the applicable licence.

Information collected through download forms or email subscriptions will be handled in accordance with my Privacy Policy.

File Safety and Compatibility

I make reasonable efforts to check downloadable resources before publication and ensure that they are suitable for their stated purpose. However, compatibility may depend on your software version, operating system, installed applications and individual system configuration.

Users are responsible for checking that downloaded resources are compatible with their software and for taking appropriate precautions, including maintaining backups of important files before making changes to their projects.

Although reasonable care is taken when preparing and distributing downloads, I cannot guarantee that every resource will be compatible with every system or operate without interruption or technical issues.

Nothing in this section excludes or restricts any statutory rights or liability that cannot lawfully be excluded.

Photoshop Pro Help welcomes genuine customer feedback, reviews and testimonials. Customer feedback helps me improve my services and allows potential clients to learn more about the experience of working with me.

Permission to Publish Testimonials

Feedback submitted privately through email, contact forms or other correspondence will not automatically be published or used for promotional purposes.

Where a customer gives clear permission for their testimonial to be published, I may display their comments on the Photoshop Pro Help website, testimonial pages, portfolio and organic social media content, within the scope of the permission provided.

The customer’s name, initials, business name or other identifying details will only be displayed where the customer has agreed to their use.

Accuracy and Editing

Testimonials will represent genuine customer experiences and will not be fabricated or presented in a misleading manner.

I may make minor corrections to spelling, punctuation or grammar, or shorten a testimonial for presentation purposes, provided its original meaning, context and overall sentiment remain unchanged. Any substantial changes will be agreed with the customer before publication.

Photographs and Paid Advertising

Permission to publish a testimonial does not automatically include permission to display the customer’s photographs, original project files or other private material. Any such use will require the appropriate separate permissions.

If I wish to use a testimonial in paid advertising, I will obtain the customer’s separate permission for that purpose before publication.

Withdrawal of Permission

Customers may withdraw permission for the promotional use of their testimonial at any time by contacting [email protected].

Following withdrawal, I will stop further promotional use and remove the testimonial from websites, social media accounts and other promotional materials under my control as soon as reasonably practicable.

Content previously shared or copied by third parties may remain outside my control, and complete removal of those external copies cannot always be guaranteed.

Any personal information associated with customer testimonials will be handled in accordance with my Privacy Policy.

I may update these Terms of Service from time to time to reflect changes to the services offered by Photoshop Pro Help, business practices, applicable laws or other relevant requirements.

The latest version of these Terms of Service will always be available on this page, together with the date they were last updated. I encourage visitors and customers to review them periodically.

Any updated Terms will generally apply to new enquiries and projects accepted after the revised version has been published.

Projects already agreed will normally remain subject to the Terms applicable when the agreement was made, unless changes are mutually agreed or otherwise required or permitted by applicable law.

If a significant change may affect an ongoing project, I will communicate the proposed change to the client and seek agreement where necessary before applying it.

Nothing in this section allows changes that would unlawfully reduce or remove a customer’s existing contractual or statutory rights.